Last updated: April 2026. Aurelio Remote Desk (“we”, “our”) provides virtual assistant services. This policy explains what information we collect through this website and how we use it.
1. Information we collect
When you contact us or subscribe to our newsletter, we collect the details you provide — typically your name, email address, phone number, and the content of your message. Our assistants may additionally process business data you share during an engagement, strictly under your instructions and our mutual confidentiality terms.
2. How we use it
We use your details to reply to enquiries, schedule consultations, deliver contracted services, and — where you opted in — send our monthly newsletter. We never sell personal information and never share it with third parties except the service providers strictly necessary to run this site, bound by confidentiality.
3. Newsletter and consent
Newsletter emails go only to addresses that opted in through our signup form. Every email includes a way to unsubscribe, and unsubscribing stops further marketing messages while leaving any active service relationship untouched.
4. Data security and retention
Access to client data is limited to the assistants and managers assigned to your engagement, each bound by a non-disclosure agreement. We keep enquiry records only as long as needed for the purpose they were collected, then delete or anonymize them.
5. Your rights
You may request a copy, correction, or deletion of your personal information at any time by writing to hello@aurelioremotedesk.com. We respond to verified requests within thirty days.