Last updated: April 2026. By using this website or engaging Aurelio Remote Desk (“we”, “our”) for virtual assistant services, you agree to these terms.
1. Services and trial tasks
Service scope, weekly hours, and start dates are agreed in writing before work begins. New engagements begin with a trial task so both sides can confirm the fit; either side may decline to continue after the trial with no further obligation.
2. Hours, tracking, and changes
Hours are tracked transparently against your shared task list and summarized weekly. You may increase or decrease weekly hours with one month's notice. Work requested outside agreed hours or outside the assistant's skill set will be scoped separately before it starts.
3. Confidentiality
We treat all client business information as confidential. Assistants assigned to your account sign non-disclosure agreements, access only the systems each engagement requires, and return or delete client materials when the engagement ends.
4. Fair use and conduct
You agree not to use our services for unlawful purposes, spam, deception, or any activity violating third-party terms. We may pause work that requires such activity until the scope is corrected, and end engagements that cannot proceed lawfully.
5. Liability
We exercise professional care in all work, but final review of filings, legal documents, and published content remains your responsibility. Our liability for any engagement is limited to the fees paid for the month in which the issue arose.
6. Contact
Questions about these terms: hello@aurelioremotedesk.com, or +1 (555) 013-4470.