E-commerce Admin Rescue for a Home Goods Store
Order logging and stock routines that survived peak season.
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Two partners whose client work grew fast while receipts, invoices, and expenses piled up unsorted.
Fourteen months of bank statements, emailed receipts, and half-remembered expenses sat untouched. Invoices went out late, two retainers were never billed at all, and tax season loomed over a drawer of unsorted paper.
They needed archaeology first and routine second: a full historical cleanup, then a weekly cadence of logging, invoicing, and gentle payment reminders that kept the books current without partner effort.
The cleanup ran in phases — statements reconciled month by month, receipts matched and categorized, missing invoices identified and issued. Every adjustment went into a change log the partners could audit.
With history clean, a weekly routine took over: Friday expense logging, invoices on the first and fifteenth, and a polite three-step reminder sequence for overdue accounts, closing with a monthly partner summary.
Every billable engagement is now invoiced on schedule — nothing unbilled.
Overdue accounts get reminded automatically, and average payment time shortened.
Year-end was a single file handoff to the accountant, not a reconstruction project.
Order logging and stock routines that survived peak season.
View ProjectTriage rules and a guarded calendar for a busy team.
View ProjectBring us the workflow that keeps slipping and we will scope a trial engagement around it — fixed, small, and low-risk.